Refund Policy

Last Updated: 11-10-2023

1. Refund for Damaged Products

At Biologika Biotech Private Limited, operating under the brand name "Pnk," we are committed to providing high-quality products and ensuring your satisfaction. If you receive a damaged product, we offer a refund process to resolve the issue promptly.

2. Eligibility for Refund

To be eligible for a refund for a damaged product, the following conditions must be met:

2.1. Notification

You must notify us of the damaged product within 3 days of receiving it. Please contact us via email at with the following details:

Your name
Order number
A clear photograph of the damaged product
2.2. Original Packaging

The damaged product should be returned in its original packaging, including all accessories and documentation that came with the product.

3. Refund Process

Once we receive your email notification with the required information and photo of the damaged product, we will review your claim. If your claim is approved, we will initiate the refund process.

4. Refund Timeline

We will process your refund within 7 business days after approval. The actual time for the refund to appear in your account may vary depending on your payment method and financial institution.

5. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at

6. Changes to this Refund Policy

We reserve the right to modify or update this refund policy. Any changes will be reflected on this page. Please check this policy periodically for any updates.